eBridge Guides - All Modules

Scroll down and select the link to view an instructional document related to all eBridge Modules. The guides are general and not specific to any type of project.

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Email Notifications - finding who receives them

When you receive an email notification in eBridge, how do you know who else received that notification? There is an easy way to find the list of those who receive a copy of an email notification that you receive. Follow the steps below.

Notify PI to Submit

"Notify PI to Submit" is an activity available to Study Team members with edit access to communicate to the PI of a study that it is ready to submit to the department.

Filtering Options in eBridge

eBridge users have several “Filtering Options” that are available for all eBridge modules. You can filter not only by “text”, but also by “dates”, “date with a time” and “comparison operators” such as greater than, less than and/or equal to. All “Filter by” bars will automatically display a question mark (Help) icon.

Update User Role

There are many roles in eBridge, two of the most commonly requested are ‘Study Staff’, to gain access to an IRB Protocol or an IACUC AUA, and ‘Proposal Team’, to gain access to the Grants and Contracts Funding Proposal Module.

Junk Mail Errors

Follow these instructions to automatically capture all your eBridge emails, as well as any others, in a unique Outlook folder, thus preventing important notifications from going to Junk Mail.

Using eBridge When Traveling

eBridge members who travel away from the MCW network and still want to be able to use eBridge have occasional connection difficulties. There are a variety of reasons for this. Please consider these recommendations prior to traveling to ensure your equipment and the destination Internet availability will work effectively.

Contact eBridge
Help Desk

Monday - Friday
8 a.m. to 5 p.m.



Help Desk Tips

To better serve you and to expedite the request process, please have available the following information prior to contacting the Help Desk. You will receive a response to your initial inquiry within four hours (during standard business hours).

SmartForm ID: What is the ID Number?

  • Human Submissions ID (PRO, AME, CPR, RE)
  • Animal Submissions ID (AUA, AA, AR)
  • Funding Proposal ID (FP, BU)
  • IBC Applications ID (IBCYear#)

Location: Where are you in eBridge?

  • Activity
  • Workspace
  • SmartForm
  • Section/Page Number

Problem/Guidance: What were you doing or trying to do?

  • Description of issue
  • What you were doing when the issue occurred
  • Screen shot of error message, if applicable


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