Request Services

The Office of Research Business Units (listed to the right) may submit this form to request training for technical documentation from Research Systems Training. Please provide sufficient information to review the request for feasibility and priority. We will contact you following our review.

Please review the Requirements Policy, (link to the right), just above the list of Office of Research Business Units.
 

All fields are required
 

First/Last Name

Business Unit

Email

Phone #

 

Training Request

     eBridge Classroom Training

     Online Captivate Training
          Preview an example

     Online Technical Documentation
          Preview an example

    Job Aid
          Preview an example

 

  Description of the work and content
 
 

  Proposed time frame and any compliance urgency
 
 

  Business Unit Owner
 
 

  Business Unit Subject Matter Expert
 

Nancy Larrick
Training Specialist
Office of Research
(414) 955-7365
nlarrick@mcw.edu

Email
ResSysTrain@mcw.edu

 

Requirements Policy

Requirements Policy to Request Services from Research Systems Training

Applies to: Office of Research Business Units

Overview

The Research Systems Training team is experienced in designing and developing technical and training content that supports research efforts for the Medical College of Wisconsin research community. The group currently supports the eBridge system with technical documentation and training for the modules implemented in eBridge. In addition, the Research Systems Training team creates Captivate training required to perform certain research here at MCW. Required training is tracked in a user’s Researcher Profile in eBridge.

If you would like to work with our team to add online technical content to the eBridge Support Web page for a module in eBridge (Animal, Human, Funding, or IBC Safety), create Job Aids to better support roles used in an eBridge module, or create a Captivate training course specific to a module in eBridge, please complete the Request Services form.

Process

After you complete and submit the Request Services form, we will evaluate and assess the scope of work for your request to determine resourcing options. Keep in mind that the Training team is resourced to every eBridge project that is in development, as well as resourced to develop Captivate training for required certifications in various research areas (for example, safety courses, such as rDNA , Bloodborne Pathogens, and Lab Chem Safety). We will do our best to accommodate your request.

After our evaluation, we will contact you to discuss the request and better define the work. Once the work is resourced, we will meet with your identified subject matter expert who will provide the content that will be used to create the training, technical documentation, or job aid you indicated on the form. This will be a collaborative effort between the training resource and the identified subject matter expert, with review and modifications until the content is ready for final signoff. Nothing is published until final signoff by the Business Unit Project Owner.

Guidelines

During the collaboration between the training resource and the subject matter expert, the format and design of the content being created will be discussed. The Training team makes the final decision regarding: 1) format to adhere to CMS best practices, 2) established standards of the Research Systems Training team, and 3) the current look and feel on our Training and eBridge Support Web sites.

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Page Updated 12/01/2014
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